SWC Technology Partners is adding a full-time Weekend Microsoft Technical Analyst to our Managed Services team. This individual will be responsible for the analysis, administration and troubleshooting of a variety of IT solutions within our team. Typical responsibilities for this engineer may include the maintenance, troubleshooting and deployment of Active Directory 2008 / 2012, Remote Desktop Services, Windows Server 2008 / 2012 / 2016, Microsoft Exchange Server 2010 / 2013, Office 365, network switches, routers, firewalls and storage technologies.
This individual will also be responsible for the triage of client service requests, incidents and events within the established SLAs. The ideal candidate has experience working on a Tier 2 Service Desk or Network Operations Center (NOC). This position reports to the Team Leader.
This work schedule is for a non-standard business hours’ shift supporting our 24x7 clients. The ideal candidate can work weekends for a total of 3 - 13 hour shifts. This schedule would be 2 weekend days and 1 day any day of the week.
Perks of working at SWC:
SWC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, gender transition, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
Keywords: Weekend,Office 365, Azure, SAS, SAN, LAS, NOC, 2nd shift, second, Associate Engineer, Network Operations, Engineer, Tier 2, Tier Two, Level two, Active Directory, AD, Exchange, Outlook, Excel, Microsoft Office, Remote Support, Escalation, Network, Systems Administration, Systems Admin, Service Desk, Help Desk