SWC Technology Partners

  • Organizational Change Management and Training Consultant

    Job Location US-IL-Oak Brook
    Status
    Exempt
    Type
    Regular Full-Time
  • Overview

    SWC Technology Partners is searching for an Organizational Change Management and Training Consultant to join our Software Solutions Group. This individual will work on a team of user advocates, leading organizational change management (OCM) efforts for Office 365, infrastructure, data analytics, and application development projects.

     

    This role is accountable for creating and implementing change management strategies and plans to increase user adoption and minimize overall business risks. This may include strategic shifts such as new products and services, evolving growth strategies, and innovative technology; these all impact a company’s most important asset, their people. SWC helps our clients with the significant changes essential for success, offering business-oriented and data-driven solutions to drive transformation programs and achieve high impact, sustainable business results.

    Responsibilities

    • Organizational Impact Assessment:  Assess impact of technology change on the business to formulate the change management strategy, which includes plans and recommendations to improve user adoption and minimize impact on the business
    • Culture Change:  Proactively work with project leadership to identify and address resistance and change readiness challenges
    • Team Development:  Plan change management activities and deliverables for hybrid teams including business analysts, client training / communication leads, and delivery consultants and engineers
    • Communications Management:  Assess communications needs, channels, and ability to deliver key messages.  Plan, draft and execute marketing, training, support, and feedback communications
    • Learning and Development:  Assess organizational learning capabilities; Conduct training needs assessment, design curriculum, develop training materials to support business process changes and systems implementation project efforts
    • Change Management Adoption:  Create, utilize and enable organizations for ensuring engagement, involvement and ownership of the technology adoption solution and the results to relevant stakeholder groups
    • End User and Executive Training:  Lead and facilitate instructor-led and virtual training sessions as well as 1:1 executive training

    Qualifications

    • Bachelor’s degree from an accredited university
    • 3-5 years’ experience in Change Management, Organizational Development, Learning Solutions, Talent Strategies, Communications and Training design and development, User Enablement, or equivalent human capital consulting role
    • Ability to set direction, develop and lead learning while developing strategies that improve user adoption and manage end user expectations
    • Experience and knowledge with change management principles, methodologies and tools
    • Successful track record of interacting with entry level employees to senior leaders
    • Excellent computer skills and proficient in Excel, Word, PowerPoint and Outlook
    • Experience with Microsoft products to include Office 365 (O365), SharePoint, Data Analytics or App Dev a plus
    • A background with marketing and promotions experience is a plus
    • High energy, excellent communication and presentation skills, both verbal and written
    • Excels at operating in a fast-paced technical environment
    • Must have legal authorization to work in the U.S. for any employer

    Perks of working at SWC:

    • Bragging rights – Check out our Awards!
    • Career development – formal mentorship programs with assigned career advocate to assist with your training and growth
    • Comprehensive health and dental plans starting on Day One
    • SWC pays for technical certifications
    • Flex time schedule
    • Free onsite gym, quarterly massages, yoga classes and fun group competitions and outings!

    SWC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, gender transition, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

     

    Keywords:  Organizational Change Management, OCM, Training, User Enablement, User Experience, Communications, Internal Marketing, Impact Assessment, Process Integration, End User Support, Executive Adoption, Learning Solutions, Talent Strategies, Human Capital, Team Development